SSL Certificates / Trust Issues

A few users have recently had problems connecting to our servers via ODK collect.

The error mentions a CertPathValidatorException

This happened because we recently renewed the SSL certificate for ODK and our latest certificates use a different Certification Authority (CA) to the previous one. Most likely what was happening here…

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Media assisted data entry

One of our users was interested in using ACASI  (audio computer-assisted data entry) for a survey. This is easy to do in ODK.

 

This link will allow you to download an example survey which uses both audio and video assistance.

The survey contains two questions, the first has…

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